privacy policy

skin gratitude medical aesthetics ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personally identifiable information (pii). please read this privacy policy carefully to understand how we handle your information.

by accessing or using our website or services, you consent to the practices described in this privacy policy.

1. information we collect

we collect the following types of information:

personal information. when you visit our website, book an appointment, or use our services, we may collect personal information that you provide to us voluntarily. this may include your name, email address, phone number, date of birth, health history relevant to your treatments, and any other information you choose to share.

sms & text messaging. we may use your personal data to contact you with appointment confirmations, reminders, follow-up care, newsletters, and promotional materials that may be of interest to you. by entering your phone number, you are agreeing to receive text messages from us. message & data rates may apply. message frequency may vary. reply help for more information. you can reply stop or unsubscribe to opt out at any time.

automatically collected information. we may collect certain information automatically when you use our website, such as your ip address, browser type, device type, and the pages you visit.

cookies. we may use cookies and similar technologies to collect information about your browsing behavior and improve site functionality.

2. how we use your information

we use the information we collect for the following purposes:

• providing services. to schedule appointments, deliver treatments, provide follow-up care, and respond to your inquiries.
• communication. to send appointment confirmations, reminders, aftercare instructions, and — with your consent — promotional materials. you can opt out of promotional communications at any time.
• website improvement. to analyze and improve our website's functionality, content, and user experience.
• legal compliance. to comply with applicable laws and regulations, including medical recordkeeping requirements.

3. sharing your information

we do not share or sell your personally identifiable information to third parties for marketing purposes.

no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. mobile opt-in data and consent will not be shared with any third parties.

however, we may share your information in the following circumstances:

• business operations. with trusted third-party service providers who assist us in essential business functions such as payment processing, appointment scheduling (boulevard), electronic medical records, financing (cherry), customer support, and website maintenance.
• legal requirements. when required by law or to comply with valid legal processes.
• sale or merger. in the event of a sale, merger, or acquisition, your information may transfer to the acquiring entity, but will continue to be protected under this policy.

4. your choices and rights

you have the following rights regarding your information:

• access. you can request access to the personal information we hold about you.
• rectification. you can request corrections to inaccurate personal information.
• deletion. you can request the deletion of your personal information, subject to legal and medical recordkeeping obligations.
• data portability. you can request a copy of your personal information in a structured, machine-readable format.
• opt out. you can opt out of promotional emails via the unsubscribe link, or of text messages by replying stop.

5. data security

we take reasonable technical and organizational measures to protect the personal information we collect. medical and treatment records are maintained in compliance with applicable healthcare privacy standards. however, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. changes to this privacy policy

we may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. we will post the updated policy on our website, and the "last updated" date at the top of this page will be revised accordingly. we encourage you to review this policy periodically to stay informed.

7. contact us

if you have any questions or concerns about this privacy policy or our data practices, please contact us at:

skin gratitude medical aesthetics
407 w imperial hwy, suite 25
brea, ca 92821
call or text 714 . 485 . 5823
email hello@skingratitudemedical.com